The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting solutions of CCE designed to assist customers and partners in the task of creating reports and managing disparate data sources.
Available as Instructor Led Training, Live Online & In Person at your Offices or Ours.
8.00 hours
6.5 CPD hours
No upcoming local classes scheduled.
When you organise training, we understand that there is a risk that some people may fall ill, become unavailable.
To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.