In this course, you will apply important principles and skills you can use as a customer service professional.In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities.
Available as Instructor Led Training, Live Online & In Person at your Offices or Ours.
8.00 hours
6.5 CPD hours
No upcoming local classes scheduled.
When you organise training, we understand that there is a risk that some people may fall ill, become unavailable.
To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.