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Implementing Splunk IT Service Intelligence

Name: Implementing Splunk IT Service Intelligence
Availability: InStock
Rating: 4.6 (5878 reviews)

This 18-hour course is designed for administrator users who will implement Splunk IT Service Intelligence for analysts to use. <br><br>This course may be delivered in 4.5-hour sessions over four days, or may be delivered more swiftly.

4.6 out of 5 rating
Last updated : 23/07/2026
English

Available as Instructor Led Training, Live Online & In Person at your Offices or Ours.

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Download Overview

Duration:

24.00 hours

19.5 CPD hours

Overview:

This 18-hour course is designed for administrator users who will implement Splunk IT Service Intelligence for analysts to use.

This course may be delivered in 4.5-hour sessions over four days, or may be delivered more swiftly.

Description:

Course Outline:

Module 1- Key Concepts

- Basic ITSI User Interface
- Key App Organizational Concepts
- Useful Add-ons and Apps
- Install ITSI Support Software
- Identify Add-on and App Dependencies

Module 2 – About Entities and Types

- Entity basics
- Entity Type basics
- Explore existing types
- Edit and create Entity Types

Module 3 – Creating and Importing Entities

- Manually creating entities
- Importing entities by search
- Entity management and retirement policies
- Delete or retire entities
- Monitoring entities

Module 4 – Service Plan

- Understanding service health scores
- Defining service dependencies
- Finding and using data for a service
- Compile a service plan

Module 5 – Key Performance Indicator Design

- Understanding KPIs
- KPI criteria and sources
- Defining KPI thresholds
- Designing a service's KPIs

Module 6 – KPI Base Searches

- Analyze a data environment
- Identify entity-oriented KPIs
- Creating Base Searches
- Understanding and using pseudo entities

Module 7 – Implementing Services

- Creating the ITSI service from the plan
- Create KPIs using base searches
- Configure KPI lag and backfill
- Set KPI importance
- Calculate service health score

Module 8 – Service Templates

- About Service Templates
- Create a template from a service
- Create a service from a template
- Create dependencies between services

Module 9 – Service Sandbox

- Understanding the Service Sandbox
- Creating a file for Sandbox import
- Import a Service Sandbox
- Create dependencies between services
- Perform a Service Health Score simulation

Module 10 – Using Thresholds and Time Policies

- Understanding static thresholds
- Configure KPI thresholds
- Use aggregate and entity-level thresholds
- Apply time policies to thresholds
- Create custom threshold templates

Module – 11 Machine Learning and AI in ITSI

- Understanding ML/AI-assisted threshold types and algorithms
- Configure adaptive thresholds
- Configure AI Recommended thresholds
- Create a custom adaptive threshold template

Module 12 – Predictive Analytics

- Define predictive analytics
- Train a predictive model
- Configure predictive analytics for services
- Configure alerting for predicted Service Health Scores

Module 13 – Anomaly Detection

- Understanding anomaly detection
- Configure anomaly detection for KPIs
- Alerts for Deep Dives and Notable Event Episodes

Module 14 – Multi-KPI Alerts and Correlation Searches

- Define Multi-KPI alerts
- Create Multi-KPI alerts
- Understanding Correlation Searches
- Describing existing Correlation Searches
- Defining a Correlation Search

Module 15 – Notable Event Aggregation Policies

- Define aggregation policy capabilities
- Modify the default aggregation policy
- Create a custom aggregation policy
- Describe Action Rules
- Understand third-party integration

Available Delivery Options for Implementing Splunk IT Service Intelligence

Live Instructor Led Classroom Online (Live Online)
Traditional Instructor Led Classroom training (TILT/ILT)
Delivery at your offices in United Kingdom
Private dedicated course for your staff

How many CPD hours does Implementing Splunk IT Service Intelligence provide?

The 3 day Implementing Splunk IT Service Intelligence course gives you up to 19.5 CPD hours/structured learning hours.

Who is the correct audience for Implementing Splunk IT Service Intelligence?

Administrators

Do you provide training for Implementing Splunk IT Service Intelligence?

Yes, we provide corporate training, dedicated training and closed classes for Implementing Splunk IT Service Intelligence. This can take place anywhere in United Kingdom including London, Manchester, Birmingham, Edinburgh or live online.

What is the duration of Implementing Splunk IT Service Intelligence?

The Implementing Splunk IT Service Intelligence training takes place over 3 day(s), with each day lasting approximately 24.00 hours including breaks.

What other terms do people search for?

Popular related searches include: Implementing Splunk IT Service Intelligence, IT Administrator (IT Service Intelligence) On-Prem, ISITSI

Why are Nexus Human the best provider for Implementing Splunk IT Service Intelligence?

Nexus Human are recognised as one of the best training companies. Our trainers have won awards including Small Firms Best Trainer, national training partner of the year for Ireland, and global top 30 instructor awards in 2012, 2019 and 2021.

Is there a discount code for Implementing Splunk IT Service Intelligence?

Yes, the discount code PENPAL5 is currently available for Implementing Splunk IT Service Intelligence training. Only one discount code can be used per booking.

DURATION 1 Day

No scheduled classes available at this time.

Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable.

To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.