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Introduction to Business Process Improvement (BPI)

Name: Introduction to Business Process Improvement (BPI)
Availability: InStock
Rating: 4.6 (5878 reviews)

Learn to leverage your current business strategy to drive improvement, develop tools, identify problem areas, measure performance, validate change, and create models of current and future processes in this Business Process Improvement (BPI) training course. Gain the skills you need to employ a step-by-step BPI framework in your organisation to...

4.6 out of 5 rating
Last updated : 23/07/2026
English

Available as Instructor Led Training, Live Online & In Person at your Offices or Ours.

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Download Overview

Duration:

24.00 hours

19.5 CPD hours

Overview:

Description:

Course Outline:

Building the Business Process Improvement (BPI) Framework

Defining BPI

- Business process improvement vs. re-engineering
- Driving innovation with BPI
- Benchmarking your personal BPI skills
Uncovering BPI challenges

- The evolution of process improvement
- Defining a business process with the Business Process Improvement Framework (BPIF)
Evaluating the Organisation

Analysing the organisational mission and vision

- Pinpointing influences on the business
- MOST
- Five forces
- PESTLE
- SWOT
Developing a communication plan

- Identifying key stakeholders needs
- Defining the phases of communication
Outlining the Current Process

Creating a Process Inventory

- Defining different documentation methods
- Determining Business Rules
- Applying process prioritisation techniques
Enhancing your modelling skills

- Evaluating modelling techniques and key principles
- Modelling a cross-functional activity diagram
Designing appropriate measurements

- Linking business drivers to measurements
- Identifying Key Performance Indicators (KPIs)

Analysing and Improving the Process

Relating process measures to business drivers

- Analysing process performance
- Recognising the causes of poor process performance
- Time
- Cost
- Quality
- Satisfaction
Leveraging problem analysis criteria

- People
- Technology
- Business rules
- Materials
- Investigating root cause using problem mapping tools
- Relating root cause analysis to a business process

Modelling the "To-Be" Solution

Designing appropriate success criteria

- Optimising vs. enhancing your business process
- Focusing on customer needs
- Determining value and uniqueness
- Dissecting the "To-Be" process
Assessing process performance

- Deriving KPIs from business drivers
- Developing a KPI dashboard
- Creating an assessment plan for your own process

Managing and Implementing Change

Maximising stakeholder buy-in

- Targeting key stakeholders
- Identifying stakeholder communication styles
- Differentiating approach based on project phase
Driving change in organisations

- Determining barriers to change
- Identifying positive and negative forces for change
- Developing and applying a force field analysis approach
Facilitating acceptance in your organisation

- Determining organisational necessities
- Communicating the innovation effectively
- Preparing the implementation plan

Integrating BPI into Your Organisation

Implementing continuous improvement

- Recognising the history of continuous improvement
- Shadow pyramid
- Six Sigma
- TQM
- Deploying SCARF to empower stakeholders
Creating a Business Process Improvement Center (BPIC)

- Leveraging the BPIC to support stakeholders, business strategy and knowledge capture
- Applying the BPI framework using the BPIC
- Promoting a structured approach to BPI
Focusing on feedback and measurement

- Appraising BPI processes in organisations
- Prioritising changes using the Ease/Impact matrix
- Detailing the BPI implementation plan

Available Delivery Options for Introduction to Business Process Improvement (BPI)

Live Instructor Led Classroom Online (Live Online)
Traditional Instructor Led Classroom training (TILT/ILT)
Delivery at your offices in United Kingdom
Private dedicated course for your staff

How many CPD hours does Introduction to Business Process Improvement (BPI) provide?

The 3 day Introduction to Business Process Improvement (BPI) course gives you up to 19.5 CPD hours/structured learning hours.

Do you provide training for Introduction to Business Process Improvement (BPI)?

Yes, we provide corporate training, dedicated training and closed classes for Introduction to Business Process Improvement (BPI). This can take place anywhere in United Kingdom including London, Manchester, Birmingham, Edinburgh or live online.

What is the duration of Introduction to Business Process Improvement (BPI)?

The Introduction to Business Process Improvement (BPI) training takes place over 3 day(s), with each day lasting approximately 24.00 hours including breaks.

What other terms do people search for?

Popular related searches include: Introduction to Business Process Improvement (BPI), Business Analysis, BPI

Why are Nexus Human the best provider for Introduction to Business Process Improvement (BPI)?

Nexus Human are recognised as one of the best training companies. Our trainers have won awards including Small Firms Best Trainer, national training partner of the year for Ireland, and global top 30 instructor awards in 2012, 2019 and 2021.

Is there a discount code for Introduction to Business Process Improvement (BPI)?

Yes, the discount code PENPAL5 is currently available for Introduction to Business Process Improvement (BPI) training. Only one discount code can be used per booking.

DURATION 1 Day

No scheduled classes available at this time.

Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable.

To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.