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ITIL® 4 Foundation with Exam

ITIL® is the world's leading best practice framework for implementing IT Service Management. ITIL®version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models...

  • 4.6 out of 5 rating
  • Last updated : 23/07/2026
  • English

Available as Instructor Led Training, Live Online & In Person at your Offices or Ours.

ITIL® 4 Foundation with Exam
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Duration:

24.00 hours

19.5 CPD hours

Overview:

ITIL® is the world's leading best practice framework for implementing IT Service Management. ITIL®version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL® 4. This course will earn you 21 PDUs. This class includes an exam voucher.ITIL®, PRINCE2®, PRINCE2 Agile® and the Swirl logo are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Description:

ITIL® is the world's leading best practice framework for implementing IT Service Management. ITIL®version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL® 4. This course will earn you 21 PDUs.

This class includes an exam voucher.
DURATION 1 Day

No scheduled classes available at this time.

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Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable.

To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.