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ITS Devices

The Device Configuration and Management Course is a fundamental level course, aiming to prepare students for success in an IT Tech Support Specialist role. The course will equip students with the knowledge and skills to perform initial device setup and ongoing support to ensure smooth and secure operations of IT...

  • 4.6 out of 5 rating
  • Last updated : 21/01/2026
  • English

Available as Instructor Led Training, Live Online & In Person at your Offices or Ours.

ITS Devices
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Duration:

24.00 hours

19.5 CPD hours

Overview:

The Device Configuration and Management Course is a fundamental level course, aiming to prepare students for success in an IT Tech Support Specialist role. The course will equip students with the knowledge and skills to perform initial device setup and ongoing support to ensure smooth and secure operations of IT devices. Upon completion of the course, students should be able to independently install and configure Windows, manage applications and periphery, manage data on various types of storage, keep devices secure by taking preventive and reactive measures, and perform troubleshooting. The course prepares students for the Device Configuration and Management certification, which is one of the three certifications needed in order to receive an IT Tech Support Specialist credential, the other two certifications being Networking and Network Security.

Description:

The Device Configuration and Management Course is a fundamental level course, aiming to prepare students for success in an IT Tech Support Specialist role. The course will equip students with the knowledge and skills to perform initial device setup and ongoing support to ensure smooth and secure operations of IT devices. Upon completion of the course, students should be able to independently install and configure Windows, manage applications and periphery, manage data on various types of storage, keep devices secure by taking preventive and reactive measures, and perform troubleshooting. The course prepares students for the Device Configuration and Management certification, which is one of the three certifications needed in order to receive an IT Tech Support Specialist credential, the other two certifications being Networking and Network Security.
DURATION 1 Day

No upcoming local classes scheduled.

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Training Insurance Included!

When you organise training, we understand that there is a risk that some people may fall ill, become unavailable.

To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.