Ensuring that you are both heard and understood is an essential skill, but it can easily come across as antagonistic and confrontational. Whether addressing behavioral issues or directing a meeting, it is important that you be properly self-confident and empathetic, while maintaining positive work relationships. Private classes on this topic...
Available as Instructor Led Training, Live Online & In Person at your Offices or Ours.
16.00 hours
13.0 CPD hours
No upcoming local classes scheduled.
When you organise training, we understand that there is a risk that some people may fall ill, become unavailable.
To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.