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In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on this. Create and conduct coaching sessions.
Available as Instructor Led Training, Live Online & In Person at your Offices or Ours.
40.00 hours
32.5 CPD hours
No upcoming local classes scheduled.
When you organise training, we understand that there is a risk that some people may fall ill, become unavailable.
To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.
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