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In this course, students learn to identify and manage difficult employees, monitor their behavior, develop clear and effective communications techniques, give and receive feedback, identify workplace conflicts and present resolutions.
Available as Instructor Led Training, Live Online & In Person at your Offices or Ours.
8.00 hours
6.5 CPD hours
No upcoming local classes scheduled.
When you organise training, we understand that there is a risk that some people may fall ill, become unavailable.
To mitigate the risk we include training insurance for each delegate enrolled on our public schedule, they are welcome to sit on the same Public class within 6 months at no charge, if the case arises.
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